Question 1

What is Spark?

Accepted Answer

Spark is a dating app built around real conversation. Alongside classic one-on-one matching, Spark has themed group chat rooms — Wine Tasters, Dog People, Beach Bums and more — where you can meet people naturally, the way you would among friends. It's available on the web at sparkdatin.com and on Android via Google Play.

Question 2

Is Spark free to use?

Accepted Answer

Yes. Creating an account, building a profile, discovering people, matching, group rooms, and chatting are all free. Spark+ is an optional subscription that adds extras like seeing who already liked you, unlimited rewinds of your swipe decisions, profile boosts, and AI-curated Top Picks.

Question 3

How does photo verification work?

Accepted Answer

Verified members complete a live selfie check that is compared against their profile photos. Profiles that pass wear a gold verified badge, so you know the person in the photos is the person you're talking to. We strongly encourage everyone to verify — verified profiles get noticeably more matches.

Question 4

What are group rooms and how do I use them?

Accepted Answer

Group rooms are themed chat spaces open to all members. Join rooms that match your interests, chat with everyone at once, and when you click with someone, move to a private conversation. Many Spark relationships start in groups because you get to know someone's personality before the pressure of a one-on-one chat.

Question 5

How old do I have to be to use Spark?

Accepted Answer

You must be 18 or older. We verify age at signup using your date of birth, and accounts found to belong to minors are removed immediately. See our Child Safety page for how to report an underage account.

Question 6

How do I report or block someone?

Accepted Answer

Open the person's profile or chat, tap the shield/report icon, choose a reason, and submit. Blocking takes effect instantly — they can no longer see you or contact you. Reports are reviewed by a human, and serious violations lead to permanent removal.

Question 7

Can I video call my matches?

Accepted Answer

Yes. Spark supports voice and video calls directly inside the app, so you can hear and see someone before ever sharing your phone number. We recommend a short video call before any first in-person meeting — it's the single best catfish prevention there is.

Question 8

What is Spark+ and what does it cost?

Accepted Answer

Spark+ is our premium subscription. It includes seeing everyone who liked you, unlimited rewinds, monthly profile boosts, the verified-only discovery filter, and AI Top Picks. Current pricing is shown on the Pricing page — we offer monthly and discounted longer plans, and you can cancel anytime.

Question 9

How do I cancel my subscription or get a refund?

Accepted Answer

You can turn off auto-renew anytime from Profile → Subscription, and you'll keep premium until the end of the paid period. Refund requests are handled per our Refund Policy page — reach out through the app and a human will respond.

Question 10

What are Moments?

Accepted Answer

Moments are short photo and video stories that disappear after 24 hours. They're a low-pressure way to show your week — the coffee, the hike, the questionable karaoke — and they give matches something real to react to beyond your profile photos.

Question 11

What is Tonight?

Accepted Answer

Tonight is a beacon you can light when you're free and up for meeting people that evening. Others nearby who lit their beacon can see yours. Beacons expire automatically after 12 hours, so it's always about tonight — not a permanent status.

Question 12

How does Spark protect my privacy?

Accepted Answer

Your exact location is never shown to other members — only a general area you choose to display. Your email and phone number are never visible. Chats are private, and you control your photos, visibility, and account deletion entirely from your Profile settings. Read the full Privacy Policy for details.

Question 13

Why can't I see anyone new in Discover?

Accepted Answer

Discover shows real, photo-complete profiles that match your preferences. If you've seen everyone nearby, use the Bring Back button to revisit your last decision, widen your preferences, join group rooms where new members show up daily, or invite friends — every new member makes the deck better for everyone.

Question 14

How do I delete my account?

Accepted Answer

Go to Profile → Settings → Delete Account. Deletion is permanent: your profile, photos, matches, and messages are removed. If you just want a break, you can hide your profile from discovery instead without deleting anything.

Question 15

Who built Spark?

Accepted Answer

Spark was founded by Givon J Johnson with a simple belief: dating apps should feel like meeting people, not filling out forms. It's independently built and actively improved — member feedback regularly ships as features within weeks.

Frequently asked questions