Refund policy.

Not happy with Spark+? Email us within 14 days of your initial purchase at business@sparkdatin.com and we'll issue a full refund — no questions asked.

If you purchase Spark+ for the first time (Weekly, Monthly, or Yearly) and decide it's not for you, request a full refund within 14 calendar days of the transaction. Refunds are processed back to the original payment method via Stripe and typically arrive within 5–10 business days.

Subscriptions automatically renew at the end of each billing period. Refund requests for auto-renewals are reviewed individually. We are generally generous if:

• You forgot to cancel and reach out within 7 days of the renewal charge
• You haven't used any Spark+ feature since the renewal date
• You experienced a technical issue that prevented you from using Spark+

We will not refund partial periods if you actively used Spark+ features (e.g., sent likes, used filters, or boosted your profile).

1. Email business@sparkdatin.com from the address tied to your Spark account.
2. Include the date of the charge and the last 4 digits of the card used (or your Stripe receipt ID).
3. Briefly tell us why — feedback helps us improve.

We respond within 2 business days. If a refund is approved, it is processed via Stripe within 1 business day and appears on your statement in 5–10 days depending on your bank.

You can cancel auto-renewal anytime via Profile → Spark+ → Manage billing (opens the Stripe billing portal). Cancellation takes effect at the end of the current paid period — you keep Spark+ until then. Cancelling does not automatically trigger a refund.

Please email us first before initiating a chargeback with your bank. Disputed transactions cost both parties time and money; we'd much rather resolve it directly and refund you in minutes. Accounts that file fraudulent chargebacks may be permanently banned.

The following are not eligible for refund:

• Consumable boosts that have already been redeemed
• Accounts terminated for Terms of Service or AUP violations
• Refund requests filed more than 14 days after the initial purchase (subject to Section 3)

All prices and refunds are in U.S. Dollars. Where applicable, sales tax or VAT collected at checkout is refunded together with the principal. Payment processing fees are absorbed by Spark — you receive 100% of what you paid.

For anything billing-related: business@sparkdatin.com.